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Page 7 of 10
Title
Authors/Editors
Publisher
Type
Copies
Client Service Excellence - the 10 Commandments
Edition
:
1St Edition
Year
:
2017
ISBN
:
1869221591
ISBN 13
:
9781869221591
Larry O'Sullivan
Knowres Publishing, Johannesburg
Books
1
Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results
Edition
:
1
Year
:
2002
ISBN
:
0471078727
ISBN 13
:
9780471078722
Paul R. Niven
Wiley
Books
1
Brands in the Balance: Meeting the Challenges to Commercial Identity
Edition
:
1st
Year
:
2001
ISBN
:
0273650351
ISBN 13
:
9780273650355
Kevin Drawbaugh
Financial Times/Prentice Hall
Books
1
Built To Last: Successful Habits Of Visionary Companies
Year
:
1997
ISBN
:
0887306713
ISBN 13
:
9780887306716
James C. & Jerry I Porras Collins
Harper
Books
1
Business A Changing World (2000 publication)
Edition
:
Third Edition
Year
:
1999
ISBN
:
0072288817
ISBN 13
:
9780072288810
Ferrell
McGraw Hill
Books
1
Business Cases
Edition
:
1
Year
:
2012
ISBN
:
0195993098
ISBN 13
:
9780195993097
Sharon Rudansky-Kloppers
Oxford University Press
Books
1
Business Strategy Game Player's Package V7.20 (Manual, Download Code Sticker & CD)
Edition
:
7th
Year
:
2002
ISBN
:
0072820098
ISBN 13
:
9780072820096
Arthur A., Jr. Thompson
Arthur Thompson
Gregory Stappenbeck
Mcgraw-Hill College
Books
3
Business the Richard Branson Way: 10 Secrets of the World's Greatest Brand Builder (Big Shots Series)
Edition
:
3
Year
:
2007
ISBN
:
1841127647
ISBN 13
:
9781841127644
Des Dearlove
Capstone
Books
1
Business Wargames
Year
:
1986
ISBN
:
0140081046
ISBN 13
:
9780140081046
Barrie G. James
Penguin Books
Books
1
Common Knowledge: How Companies Thrive by Sharing What They Know
Edition
:
1
Year
:
2000
ISBN
:
0875849040
ISBN 13
:
9780875849041
Nancy M. Dixon
Harvard Business School Press
Books
1
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