Frontiers of Excellence: Learning from Companies That Put People First
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Type
Book
Authors
ISBN 10
1857880811
ISBN 13
9781857880816
Category
Research
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Publication Year
1995
Publisher
Pages
320
Description
This title explores the fundamental secrets of success of some of the world's most admired companies. The author's purpose is simple - to discover, in depth and at firsthand, the reason that these organizations (including a school in the Bronx, New York City) do so well. Robert Waterman reveals that firms at the new frontiers of excellence organize around their own people and in ways that meet and anticipate customer needs. They empower their staff, give them something to believe in, challenge them, provide them with recognition, and are committed to continuous learning and innovation, to change and to total customer relationships. Waterman's case studies give readers an insider's view of why these firms are so good. Other insights include: companies that set profits as their number-one goal are actually less profitable in the longrun than people-centred organizations; American competitiveness far outstrips Japan, Germany, France and Britain; and organization is strategy. Robert Waterman is co-author of "In Search of Excellence", and author of "The Renewal Factor and Adhocracy: The Power to Change". - from Amzon
Number of Copies
1
Library | Accession‎ No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Main | 502 | 1 | Yes |