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Publisher: Prentice Hall Trade [ All ]

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  Title Copies
Achieving Excellence Through Customer Service 
Year: 1991 
ISBN: 013005125X 
ISBN 13: 9780130051257 
Productivity by Objectives 
Edition: First 
Year: 1983 
ISBN: 0137253745 
ISBN 13: 9780137253746 
Technimanagement: The Human Side of the Technical Organization 
Edition: 1st 
Year: 1997 
ISBN: 0131808117 
ISBN 13: 9780131808119 
The New Competition 
Edition: First 
Year: 1985 
ISBN: 0136120784 
ISBN 13: 9780136120780